HELP / FAQS

Choose the dresses you would like to hire and pick your preferred rental dates and duration. We will have them delivered to your doorsteps on the same day! For more detailed instructions, check out our "How It Works" section.

Of course, you can try up to 3 dresses. Just select "try on" at the checkout page. We will deliver the dresses you picked, and you will have 30 minutes to try them on. We do charge a delivery fee of 50 AED.

No worries, we will take back the dresses you did not like at no cost.

Dresses are always delivered dry cleaned, steamed and ready to wear. Please take a moment to read our “Read Me Before You Were Me” policy attached to the dress.

While minor stains from normal wear are included in the cleaning process, you may be charged an additional cleaning fee for excessive stains or damage that cannot be remedied through regular cleaning. If the dress is irreparably damaged, the full retail price of the dress will be charged.

Don’t worry about it, we got it covered. We are working with professional dry cleaning houses to clean them as soon as they are collected back from you.

You are strictly prohibited from making any alterations or modifications to the rented dress, including but not limited to sewing, cutting, or adding embellishments.

Yes! Your loved dresses will reach your doorstep wherever you are in the UAE. Please note that we charge a delivery fee of 50 AED.

If you order in Dubai before 4 PM, your dresses will arrive on the same day. For orders placed after 4 PM and deliveries to other Emirates, the dresses will be on their way by the next day. We'll be sure to get in touch to confirm the delivery time that suits you best.

Your satisfaction is our priority, so we kindly request your understanding that late orders will incur a a penalty fee equivalent to 200 AED for each day that the dress is returned late. This helps ensure a great experience for all our valued customers who may have their eye on the same item.

If you need to cancel an order, simply provide us with a 48-hour notice before the scheduled delivery date by sending an email to info@lovemehireme.com.

Exchanging the dress is not an available option.

Currently, we offer dresses in small (S) sizes as we are in the initial stages of our business. We have plans to expand our size range in the near future to better serve a wider audience.